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Terms & Conditions

Effective Date: September 30, 2026

Welcome to the website of Great Lakes Landscape Design (“Great Lakes,” “we,” “us,” or “our”). By accessing or using this website, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Our Website
   • This website is provided for general informational purposes and to provide information about Great Lakes Landscape Design, our services, projects, and company.
   • The information on this website is not intended to constitute a binding proposal, estimate, quote, construction agreement, maintenance agreement, warranty, or other contractual commitment unless expressly stated otherwise in writing.
   • Project-specific services are governed by a separate written agreement between Great Lakes Landscape Design and the customer.
2. Services
   • Great Lakes Landscape Design provides landscape design, landscape construction and installation, garden and landscape maintenance, hardscape and outdoor living construction, hydrology and water-management services, commercial snow removal, and related services.
   • The availability and scope of services may vary depending on the property, project requirements, location, season, weather, site conditions, permitting requirements, material availability, and other circumstances.
   • A description of services on this website does not guarantee that a particular service, material, plant, product, design, or construction method will be appropriate or available for a particular property.
3. Estimates, Proposals & Project Agreements
   • Any estimate, proposal, design plan, scope of work, pricing, schedule, or other project information provided through this website or following a website inquiry is subject to review and confirmation by Great Lakes Landscape Design.
   • No website inquiry, form submission, email, telephone conversation, or other communication through the website creates a binding agreement to perform services.
   • Before work begins, customers may be required to enter into a written agreement establishing the applicable scope of work, pricing, payment terms, schedule, materials, warranties, change-order procedures, and other project-specific terms.
   • If these Terms & Conditions conflict with a signed project agreement, the signed project agreement will control with respect to that project.
4. Site Conditions
   • Landscape and construction projects may be affected by conditions that cannot reasonably be determined before work begins, including soil conditions, drainage, underground utilities, irrigation systems, roots, buried debris, rock, groundwater, existing structures, property boundaries, and other concealed conditions.
   • When unforeseen conditions materially affect the scope, cost, or schedule of a project, additional work may require a written change order or other written authorization in accordance with the applicable project agreement.
   • Customers are responsible for providing accurate information regarding known property conditions and for identifying known private utilities, irrigation systems, septic systems, drainage systems, property boundaries, easements, and other relevant conditions unless otherwise agreed in writing.
5. Designs, Plans & Drawings
   • Landscape designs, plans, drawings, renderings, specifications, photographs, measurements, concepts, and other design materials prepared or displayed by Great Lakes Landscape Design are intended for the applicable project and may not be copied, reproduced, modified, distributed, or used for construction or another project without written permission from Great Lakes Landscape Design.
   • Unless otherwise agreed in writing, design concepts and materials remain the intellectual property of Great Lakes Landscape Design.
   • Final dimensions, materials, plant selections, colors, quantities, and other details may change based on site conditions, availability, installation requirements, or approved project modifications.
6. Plants & Living Materials
   • Plants and other living materials are affected by weather, soil conditions, pests, disease, irrigation, maintenance, animals, environmental conditions, and other factors outside of our control.
   • Plant substitutions may be necessary when specified plants or materials are unavailable, discontinued, unsuitable for actual site conditions, or otherwise impractical to install.
   • Any plant warranty or replacement policy will be governed by the applicable written project or maintenance agreement.
7. Construction & Installation
   • Construction schedules are estimates unless a specific completion date is expressly guaranteed in a written agreement.
   • Weather, material shortages, supplier delays, permitting, inspections, site conditions, subcontractor availability, utility issues, and other circumstances may affect project schedules.
   • Great Lakes Landscape Design will make reasonable efforts to communicate material changes affecting the project schedule.
8. Maintenance Services
   • Landscape maintenance services are provided according to the scope and schedule established in the applicable maintenance agreement.
   • Maintenance results may be affected by weather, plant health, irrigation, pests, disease, soil conditions, wildlife, prior site conditions, and other factors.
   • A maintenance service does not guarantee that plants, lawns, trees, shrubs, or other landscape materials will remain healthy or survive.
   • Customers are responsible for following any care instructions provided by Great Lakes Landscape Design and for notifying us of conditions that may affect the landscape.
9. Snow Removal
   • Snow removal services are subject to weather conditions, snowfall amounts, accumulation rates, site conditions, equipment availability, traffic, parked vehicles, and other circumstances.
   • Snow and ice removal services reduce, but cannot necessarily eliminate, the risks associated with winter weather.
   • Customers and property owners remain responsible for exercising appropriate caution during winter conditions.
   • Specific service levels, response times, trigger depths, salting/deicing services, and other snow-removal terms will be governed by the applicable written agreement.
10. Payments
    • Payment terms, deposits, progress payments, retainage, balances, recurring maintenance charges, and other fees are governed by the applicable written agreement or invoice.
    • Customers are responsible for making payments when due.
    • Late payments may be subject to applicable fees, interest, collection costs, suspension of services, or other remedies to the extent permitted by the applicable agreement and law.
11. Change Orders
    • Changes to the scope of work requested by a customer, as well as additional work required because of unforeseen site conditions, may result in additional costs or changes to the project schedule.
    • Where applicable, changes will be documented through a written change order or other written authorization before the additional work is performed.
12. Permits, Approvals & Property Information
    • Certain projects may require permits, approvals, inspections, utility locating, homeowner-association approval, or other governmental or private approvals.
    • Responsibility for obtaining such approvals will be established in the applicable project agreement.
    • Customers are responsible for providing accurate information regarding property ownership, boundaries, easements, restrictions, homeowner-association requirements, and other property-related matters within their knowledge.
13. Website Content
    • We make reasonable efforts to provide accurate and current information on this website. However, website content may contain errors, omissions, outdated information, typographical errors, or information that changes over time.
    • Photographs of completed projects are provided for illustrative purposes. Actual results may vary depending on the property, materials, season, weather, maintenance, and other circumstances.
    • Images, renderings, designs, and project photographs should not be interpreted as a guarantee that an identical result will be achieved at another property.
14. Third-Party Websites & Services
    • This website may contain links to third-party websites, platforms, payment services, social-media websites, or other services.
    • Great Lakes Landscape Design does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.
    • Your use of third-party websites and services is subject to their respective terms and policies.
15. User Submissions
    • If you submit photographs, comments, project information, reviews, testimonials, or other materials to Great Lakes Landscape Design through this website or otherwise provide them for potential use, you represent that you have the right to provide those materials.
    • You grant Great Lakes Landscape Design permission to use submitted materials for legitimate business, marketing, portfolio, website, social-media, and promotional purposes, unless you have expressly agreed otherwise with us in writing.
    • We will not intentionally publish private information that is not reasonably necessary for those purposes.
16. Intellectual Property
    • The content of this website, including text, photographs, graphics, logos, designs, drawings, videos, branding, and other materials, is owned by or licensed to Great Lakes Landscape Design and is protected by applicable intellectual-property laws.
    • You may view and use the website for personal, non-commercial informational purposes.
    • You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit website content without prior written permission.
17. Prohibited Use
    • You agree not to use this website for any unlawful purpose.
    • You agree not to interfere with the operation or security of the website.
    • You agree not to attempt to gain unauthorized access to our systems or information.
    • You agree not to introduce malicious code, viruses, or other harmful material.
    • You agree not to scrape, copy, or systematically collect website content without permission.
    • You agree not to use the website in any manner that could damage, disable, overburden, or impair it.
18. Disclaimer of Warranties
    • To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.
    • Great Lakes Landscape Design does not warrant that the website will always be available, uninterrupted, error-free, secure, or free from harmful components.
    • Nothing in these Terms & Conditions is intended to exclude or limit any warranty, right, or remedy that cannot lawfully be excluded or limited.
19. Limitation of Liability
    • To the fullest extent permitted by applicable law, Great Lakes Landscape Design will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this website.
    • Nothing in these Terms & Conditions limits liability to the extent such limitation is prohibited by law.
    • Claims relating to actual landscaping, construction, installation, maintenance, or other services provided by Great Lakes Landscape Design will be governed by the applicable written service or project agreement.
20. Indemnification
    • To the extent permitted by law, you agree to indemnify and hold harmless Great Lakes Landscape Design and its owners, employees, agents, and representatives from claims, damages, liabilities, costs, and expenses arising from your unlawful use of the website or your violation of these Terms & Conditions.
21. Privacy
    • Your use of this website is also subject to our Privacy Policy, which describes how information submitted through the website may be collected, used, and handled.
    • Please review our Privacy Policy before submitting personal information through the website.
22. Text Messages & Communications
    • If you voluntarily provide your telephone number and consent to receive text messages from Great Lakes Landscape Design, you may receive communications relating to your inquiry, appointments, projects, services, or other communications for which you have provided consent.
    • Message and data rates may apply. Message frequency may vary.
    • You may opt out of marketing text messages by following the instructions contained in the applicable message.
23. Governing Law
    • These Terms & Conditions will be governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.
    • Any dispute relating specifically to the use of this website will be handled in accordance with applicable Michigan law and in a court having appropriate jurisdiction.
    • Project-specific disputes will be governed by the dispute-resolution provisions contained in the applicable written project or service agreement.
24. Changes to These Terms
    • Great Lakes Landscape Design may update these Terms & Conditions from time to time.
    • When changes are made, the revised Terms & Conditions will be posted on this website with an updated effective date.
    • Your continued use of the website after changes are posted constitutes acceptance of the revised Terms & Conditions to the extent permitted by law.
25. Contact Us
    • If you have questions regarding these Terms & Conditions, please contact:
    • Great Lakes Landscape Design, 13201 Northend Ave, Oak Park, MI 48237, (248) 543-6320. Website: greatlakeslandscapedesign.com